When organisations create an onboarding process, the needs of the company are often the starting point.
What forms need filling in, what do HR and IT departments need to do,
how will the new starter best be slotted into existing structures?
Whilst all these are important questions,
even better results can be achieved by looking at things from the new starter’s perspective.
What will make them feel welcome, included and part of the team right away?
What can you do to get them up to speed fast,
so they feel confident and empowered to contribute from day one?
And how can you provide a process where people feel they understand what’s expected of them,
and what their goals are moving forward?
To achieve all this, you need to put yourself in the mind of the new starters themselves.
Whilst each person will have unique needs,
there are five things that all new starters want – regardless of what point they are at in their career.