The future of work is heavily augmented with technology, and leaders need to develop the right skills to help an organization maintain its competitiveness both in leading the charge in upskilling and setting into motion mentoring and development for their teams. Productivity hasn’t kept pace with technology innovations, and eventually, the workplace will catch up as staff become more adept at adopting new innovations through leadership and upskilling. Leaders will focus more on results, accountability and freedom versus where and how employees get work done. Many roles will need to be redesigned. These changes take time though as people are often uneasy with new technology and getting upskilled and reskilled can be a process.
Leaders need to manage through this transition. As more repetitive tasks are performed by technology rather than people, employers will have more demand for employees with strong technical skills across multiple disciplines, like artificial intelligence and machine learning, data science and analytics, and cloud computing. Critical thinking skills are imperative for both team and leaders.
A leader needs to provide their team with the right resources and direction, and that means understanding everyone’s strengths and weaknesses to be able to assign roles accordingly, as well as to provide training or additional staff with the right skill sets. Staff need continuous feedback so that they can adjust goals accordingly and move to projects that are good fits. More frequent communication increases transparency, which is key to developing a team and moving forward as an organization. Along with being able to provide a clear direction and strategy to staff, leaders of the future will also take on the role of thought leaders and influencers. Leaders grow because they have followers rather than in the old model, where leaders were promoted into their position regardless of whether they had a following.
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